1. Scope
This policy explains how Mistora Studio handles information when you browse the website, contact the team, or use browser-based course selection features.
2. Information you provide
The contact form may collect your name, email address, phone number, and message. Please do not send passwords, payment credentials, or sensitive personal information.
3. Why we use information
We use contact details to answer questions, understand support requests, maintain service communication, and protect the website from misuse.
4. Local storage and cookies
Course favorites and cart selections are stored locally in your browser under Mistora Studio keys. The cookie preference records whether the consent banner was accepted. These features do not by themselves identify you.
5. Sharing and providers
We do not sell personal information. Information may be handled by hosting, email, security, or form-processing providers only when necessary to operate the requested service and under appropriate confidentiality expectations.
6. Retention and security
Support messages are retained only as long as reasonably needed for communication, records, and legal obligations. We use reasonable administrative and technical safeguards, although no internet transmission is guaranteed to be completely secure.
7. Your choices
You may request access, correction, deletion, or clarification regarding a message you sent by contacting [email protected]. You can also clear local storage through your browser settings.
8. Children and changes
The service is intended for general audiences and is not directed at children. We may update this policy when practices change and will revise the effective date.
9. Contact
Privacy questions can be sent to [email protected] or +54 11 7057-9891.